Your health and wellbeing are our highest priority and to continue offering you the quality care that you expect and deserve we have had to increase our prices. Fortunately, improved process and the introduction of the MyIndici Portal has enabled us to keep these increases to a minimum.

All patients over the age of 14 with an appointment after 5pm / on the weekend or a public holiday will incur a $20 after hours charge in addition to the appointment fee.  (CSC discount does not apply after hours)
Non-NZ residents $110, after hours $125
Telephone and face to face consult fees are charged at the same rate
MyIndici referrals, paperwork, e-consultations etc $20-$35​

We shall be following the recommendations of the MoH and Royal College of GPs. Be aware that Delta variant is much more contagious and so we need to minimise people and contact within the building. 

• If you have a booked appointment, please do not come in. We will contact you.  
• If examination is required then we will invite you to the building. Masks are Mandatory. 
• Interaction with us will be different! Telephone or video calls initially for ALL consultations. 
• We will still see you face-to-face for an examination if one is required. Do not come to the building if you have COVID symptoms. 
• Normal medical conditions are still as important as they have always been and we will continue to help you manage these. 
• Immunisations and nurse consultations will be going ahead if you are well. 
• We’re here. We care. We will continue to care for you through this pandemic 

For up-to-date advice go to https://covid19.govt.nz 

• If you have a booked appointment, please do not come in. We will contact you.
• We’re here. We care. We will continue to care for you through this pandemic
• Normal medical conditions are still as important as they have always been and we will continue to help you manage these.
• Interaction with us will be different! Telephone or video calls initially for ALL consultations.
• We will still see you face-to-face for an examination if one is required. It may not be your usual doctor (we’re running rosters to minimise potential contamination) and we may look odd in our gowns, gloves, and masks even if you have no respiratory symptoms but they are there to protect both us and you!
• Please be patient when trying to call us.
• Please only request a repeat prescription if it is due in the next week. There is no need to stock-up!
• Non-urgent nurse consults and routine procedures have been delayed until suitable level.
• Lastly - Please stay home and follow the level 4 rules so we can all get back to normal as fast as possible.

For up-to-date advice go to https://covid19.govt.nz

**IMPORTANT NOTICE**
 
As of 21st May 2021 ManageMyHealth will no longer work at Te Mata Peak Practice. 
 
We are switching to a great new system called myindici™ which will allow you to continue accessing your medical records online in a secure, safe environment. You’ll be able to:

• book appointments for yourself and your family members
• access your test results
• request repeat prescriptions
• book nurse appointments

Functionality to view your young (under 10yrs) children’s notes and results will be added soon.
 
All your health records will be transferred to myindici™ and you will be able to access them as you do in ManageMyHealth now.
 
myindici™ - is a great system with rich features. These are exciting times but there might be a few minor problems as we get used to the system. At times things might not work perfectly – please let us know if you find anything that is a bit unusual or not working. We need your feedback to make things right!
 
What do I need to do now? - If you are already on ManageMyHealth then:
 
It is important that you find your National Health Index (NHI) number as you will need to know what this is to log in to myindici™.
This can be found in ManageMyHealth by following the below steps:

• ManageMyHealth website: Login, under ‘my account’ click ‘view profile’, NHI number is found under ‘additional information’.
• ManageMyHealth app:  Your NHI number will be visible at the top of any lab reports or discharge summaries.
• If you are struggling to find it then please send us a message on MMH to reception/admin and we’ll let you know; please don’t send the message to your doctor!

 If you don't currently use the patient portal then we recommend waiting until myindici™ is fully live on 24th May and then sign up.

What’s next?
 
Next week you will receive another email containing a website link to register for myindici™ where you will be required to enter your full name, date of birth and NHI number.  Until then sit tight, you don’t have to do a thing! 
 
We’ll be back in touch.

We think there are many ways that we can improve and change the way healthcare is delivered at Te Mata Peak Practice and are looking for people who would like to be part of our Patient Participation Group to give their views on proposals.
We are hoping for a cross-section of all the patients and users of our health centre to help us improve the experience and care that is offered. It is not likely to be a time-consuming role; we envision it taking approximately 5-10 minutes alternate months or less. Initially it will be by SurveyMonkey short surveys that we will email out. We will try to align the surveys sent to you to be relevant to you and your whanau. The method of delivery may evolve depending on feedback.
If you would like to be added to our database then please could you fill out the survey attached; this will allow us to stream the surveys to those most relevant.
Patient Participation Groups are not set up to be a ‘forum for moaners’ but nor are they ‘doctor fan clubs’! They are a route for patients to advise and inform the Practice on what matters most to patients and to help identify solutions to problems. 

www.surveymonkey.com/r/TMPP1