We think there are many ways that we can improve and change the way healthcare is delivered at Te Mata Peak Practice and are looking for people who would like to be part of our Patient Participation Group to give their views on proposals.
We are hoping for a cross-section of all the patients and users of our health centre to help us improve the experience and care that is offered. It is not likely to be a time-consuming role; we envision it taking approximately 5-10 minutes alternate months or less. Initially it will be by SurveyMonkey short surveys that we will email out. We will try to align the surveys sent to you to be relevant to you and your whanau. The method of delivery may evolve depending on feedback.
If you would like to be added to our database then please could you fill out the survey attached; this will allow us to stream the surveys to those most relevant.
Patient Participation Groups are not set up to be a ‘forum for moaners’ but nor are they ‘doctor fan clubs’! They are a route for patients to advise and inform the Practice on what matters most to patients and to help identify solutions to problems.
Several Te Mata Peak Practice staff were very grateful to have the opportunity to receive their first covid-19 vaccination Friday morning at Hawkes Bay Hospital.
Vaccination is the best way to protect ourselves and our communities from covid-19!
Vaccination will be offered to people based on their risk, and we will communicate information about the roll out of this programme to you as logistics are sorted.
Flu vaccination will begin in mid April this year, initially for the over 65’s only. We will communicate more information with you via the website and MMH closer to the time. There needs to be a 2 week gap between covid vaccination and flu vaccination, and we are aiming to do flu vaccinations for our community first.
Please note that there are two options when booking appointments through ManageMyHealth, either face to face or virtual consultation. Some of the appointments are defined as virtual only slots – for telephone or video consultations.
These virtual slots are indicated by a green telephone (see picture), and will require you to insert your telephone number when booking. Virtual appointments are not limited to these slots and so if they do not suit then virtual appointments can be booked in any other slot with a note typed to give us indication to call.
Please do not arrive at the medical centre for a virtual appointment, often your doctor won’t be in the building!
Most medical conditions can usually be managed through virtual appointments where required and we hope this improves the convenience of accessing your healthcare provider. We are aware they do not suit everybody and so the vast majority of our appointments are available for you to choose the delivery method.
Unfortunately SCL have closed the Havelock North branch for level 2. Blood tests can be taken at 114 Maraekakaho Road, or Saint Aubyn Street labs. Forms are emailed to SCL so should be available at either.
What is level 2 at TMPP?
We are still open! We will continue to care for you in a similar manner to recent times. Do not put off seeking care where needed!
If you need to be seen in the building then that will still happen. If you are unwell and need to be seen on the day then please call 068730750.
Do not come into the building with coughs, colds, runny noses, or other COVID symptoms. If you have these symptoms then please call us to arrange a swab test.
Where your problem can be dealt with by telephone or video then we encourage this use. If you subsequently need to be seen in person then we will arrange this.
Do not put off seeking care where needed!
Note that Southern Communities Laboratory has decided not to open in the building during level 2. Blood testing can still be done at Maraekakaho road and St Aubyn street.
For more information please see https://covid19.govt.nz
As many of you may have heard, Dr Peter Culham is heading off on a sabbatical. His last day here is Friday 5th February before he's off trekking through South Island for 4 months.
Dr Mathew Westmark will be here in his place for the next 4 months until Peter’s expected return at the end of May.
ManageMyHealth will still operate in the same way with regard to short messages, repeat prescriptions and booking appointments. If Peter is your doctor then choose Matthew for your messages (MMH should choose this for you).
We wish Peter an enjoyable break and look forward to his return!
If you have any ongoing prescriptions then please could you check whether the repeats will be due over the Christmas period? We would like you to request any ongoing prescriptions well in advance of the holiday period to ensure timely and safe repeat prescribing. We would prefer for these requests through the ManageMyHealth portal where possible, however you can call reception.
Prescription repeats take 2 working days to process. Reminder that you may be asked to make an appointment for a prescription if it has been more than 3 months since you last saw a doctor.
We will be open or contactable by phone everyday over Christmas and New Year, but we will have reduced staffing levels to give everyone a bit of a break after an unusual and demanding year.
We wish everybody a happy Christmas and a safe and festive holiday season.
Te Mata Peak Practice has a casual vacancy for an experience practice nurse to join our team. Hours are flexible and would be 4, 6 or 8 hour shifts between 08:30-17:30. Most leave is planned but it would be helpful if some ability to assist at short notice was possible.
Havelock North, New Zealand
P 06 873 0750