Services

We are open from 8am to 5pm Monday to Friday and 9am to 5pm on Saturday and Sunday. To ensure we can provide appropriate time and care for our patients, all consults are by appointment – including seeing a nurse. Please do not “walk in” to the practice without an appointment.

For those unexpected moments when you may need assistance after 5pm, we also offer an urgent afterhours service from 5pm to 8pm every night.

We have removed the “after hours” surcharge as we felt this additional fee was a barrier for patients seeking urgent healthcare.

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Women’s Health


Focused on a wide range of women's health issues, managing menopause, offering Intra Uterine Device (IUD) and Mirena appointments with several of our female providers. (The IUD and Mirena service is free for patients under the age of 20, and other funding may be available on application).

Ear Microsuction


Microsuction is the safest and most comfortable method of ear wax removal, the process is gentle and non-invasive.

Shared Medical Appointments - SMA’s


SMA’s are a series of consecutive individual medical consultations in a supportive group setting so everyone can listen, interact, and learn. Typically, they last for about 1 hour and comprise of 6-12 patients, a provider, and a facilitator. Research shows SMA’s benefit patients across several areas: giving them greater education for self-management, extra time with the provider, answers to questions they might not have thought to ask, more extensive educational and medical input, emotional support and understanding from peers, and reduced long-term cost of their healthcare.

Speak with your provider or nurse to see if any of the sessions would be suitable for you to attend.

Clinical Pharmacist

Our clinical pharmacist works together with patients to help them get the best from their medicines. Our pharmacist meets with patients, in the practice or at home, to review current medicines and medical conditions, and provide health advice or suggest changes to your medications. The pharmacist is the medicines expert in our practice and provides education and answers questions about medicines for the rest of our team to keep us up to date! Clinical Pharmacists in General Practice work with the wider healthcare team in the community and in hospital services to ensure your medicines are necessary, safe and effective.


 When you meet with our Clinical Pharmacist, they will help you to learn about your medications and why you take them. They can also check you are taking your medications correctly, help to simplify your medications, and answer any questions you might have about your medications or medical conditions.


HEALTH IMPROVEMENT PRACTITIONER


The Health Improvement Practitioner can see people of all ages and at all stages of their lives and help with any type of issue related to behaviour change or mental wellbeing.  The HIP has completed training in mental health and addictions care and support in general practice and aims to provide support for anyone experiencing mental distress or additions challenges.


In the session you will be asked some questions to get a snapshot of your life currently and then the focus will be on the problem that concerns you most. You should walk away with an evidence-based plan from the session, with the aim of moving in the direction you would like to be going.


There is no cost to see a HIP and a typical consultation will take about 30mins.There are often appointments available on the day and there is no limit in the amount of appointments you can have. 

HEALTH COACH

The Health Coach role provides support for a patients’ health and wellbeing, by taking time to listen to their needs and helping them to create a step-by-step process to support their overall health goals. This occurs by a providing a space for patients to speak without tight time constraints, advocating for patients, to enhance connections with their Clinical provider and other health services whilst providing encouragement to achieve their physical, mental, and social health goals. Our health coach can also visit patients in their home and support them to attend special interest groups or appointments that they may need extra support to attend. As a free service, the patient is not limited by the cost or number of appointments that they can schedule with the Health Coach.


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